Frequently Asked Questions

Can I receive a refund if I change my mind?
All sales are final - no exceptions.

How will the charge to my credit card appear on my statement?
It will appear as "Financial Planning Institute".

Will I need to pay a fee to have my CE credits submitted?
No, course fee includes all material and processing CE credits.

How often can I take each course for CFP® credits?
Once per two-year cycle (based on your anniversary date).

What if I have questions or problems that are not answered in this FAQ section?
Please contact our CE administrator at ZahnCE@kenzahn.com for more assistance.